Terms of Use of the Website RAFA Impact Management Platform

This Terms of Use sets out the rules for using the Website available at rafa-imp.com, including the terms and conditions for the provision of electronic services indicated herein. The Website is operated
by the Provider.
1. Definitions
1.1. Contact Form – electronic Service provided by the Provider within the Website, enabling Users
to establish contact regarding services provided by the Provider.
1.2. Calendar – electronic Service provided by the Provider within the Website, enabling Users to
schedule a meeting with the Provider.
1.3. Terms of Use – these terms governing the Website available at rafa-imp.com, including the
conditions for the provision of electronic Services available on the Website.
1.4. Website – the website available at rafa-imp.com, operated by the Provider.
1.5. Services – electronic services referred to in Section 4 of the Terms of Use.
1.6. Provider – the operator of the Website, i.e., KFB Technologies Sp. z o.o., with its registered
office in Wrocław, Mydlana 7, 51-502 Wrocław; entered into the Register of Entrepreneurs of the
National Court Register maintained by the District Court for Wrocław Fabryczna in Wrocław, 6th
Commercial Division of the National Court Register; TIN: 8951956972; registry no.:
0000336485; REGON: 021059652.
1.7. User – a natural person who is at least 18 years old and has full legal capacity and who in any
way uses the Website and the Services available therein.
2. Rules for Using the Website
2.1. The Provider provides the Services to Users under the terms described in the Terms of Use.
2.2. Users may use the Website only under the rules set out in the Terms of Use. The Terms of Use
are available at all times at rafa-imp.com. Using the Website requires prior review of the Terms
of Use.
2.3. The Website is informational in nature and functions as the Provider’s informative business
Internet page, enabling Users to establish contact with the Provider via the Services.
2.4. The Services are free of charge. Use of certain Services may require the User to provide
personal data.
2.5. You can contact the Provider via e-mail at: info@rafa-imp.com.
2.6. Current information about the function and purpose of software or data not constituting content
of the Website, introduced by the Provider into the ICT system used by the User (e.g., cookies),
is contained in the privacy policy of the Website available at rafa-imp.com.
2.7. The Provider makes the Terms of Use available free of charge on the Website before the
contract is concluded, and also provides continuous and free access to obtain, reproduce, and
store the content of the Terms of Use on the Website.
3. Technical Requirements
3.1. To use the Website, you need:
a) computer, laptop, smartphone or other end device (e.g., tablet) with Internet access;
b) an Internet browser such as Microsoft Edge, Firefox, Chrome or Safari with support
enabled for cookies necessary for proper display of the Website.
3.2. To use the Services, you need e-mail inbox and an active e-mail address.
3.3. Using the Website may involve costs of connecting to the Internet (data transmission charges).
3.4. The Provider shall not be liable for direct or indirect losses related to temporary unavailability of
the Website.
4. Scope of Services
4.1. Within the Website, the Provider provides Users with the following Services, enabling use of:
a) the Contact Form;

b) the Calendar.
4.2. A contract for the provision of Services between the Provider and the User is concluded at the
moment the Website is invoked in the User’s Internet browser in a manner enabling the User to
view the entire Website.
4.3. The contract for the provision of Services is terminated when the User closes the Website.
4.4. When using the Services available in the Website, the User is obliged to provide legitimate data.
The Provider reserves the right to verify data provided by the User and to refuse to provide
Services if false data is provided.
5. Contact Form
5.1. The Contact Form is a free and voluntary electronic Service provided via the Website. By using
the Contact Form, the User confirms that they have read and accept all provisions of the Terms
of Use.
5.2. The Contact Form enables Users to send inquiries to the Provider regarding services offered by
the Provider.
5.3. To use the Contact Form, the User should complete the questionnaire by providing the required
personal data and then confirm submission of the inquiry.
5.4. By confirming submission of the inquiry via the Contact Form, the User consents to being
contacted by the Provider using the data indicated in the Contact Form.
5.5. The Provider may ask the User to provide additional information necessary to respond.
6. Calendar
6.1. The Calendar is a free and voluntary electronic Service provided via the Website. By using the
Calendar, the User confirms that they have read and accept all provisions of the Terms of Use.
6.2. The Calendar is a Service for scheduling meetings with the Provider regarding services
provided by the Provider.
6.3. When scheduling a meeting via the Calendar, the User indicates a convenient date and time.
The User should also complete the questionnaire by providing the required personal data and
then confirm the meeting.
6.4. By confirming the meeting via the Calendar, the User consents to being contacted by the
Provider using the data indicated in the questionnaire.
7. Intellectual Property
7.1. The Provider is the exclusive owner of the Website software, including the content of the
Website, all copyrights, patents and other intellectual property rights.
7.2. The User is granted a non-exclusive, limited license to use the Website solely for the purpose of
using the Services, without the right to modify, copy or distribute.
7.3. Copying or modifying the content of the Website without the Provider’s consent is prohibited.
8. Liability
8.1. The Provider shall be liable only for intentional violations of the Terms of Use or law, and for
gross negligence. To the extent permitted by law, the Provider’s liability under statutory warranty
is excluded.
8.2. The Provider shall not be liable for losses resulting from errors in data provided by the User,
interruptions in Internet access or force majeure.
8.3. The User bears full responsibility for ensuring that the data provided for the purposes of the
Services is accurate and complies with applicable law, as well as for any consequences arising
from non-compliance.
8.4. When using the Services, it is prohibited for the User to provide any content of an unlawful
nature.
9. Amendments to the Terms of Use

The Provider is entitled to amend the Terms of Use. An amendment becomes effective upon
publication of the new Terms of Use on the Website, on the date indicated in a notice of amendment
displayed in the Website, or in accordance with information set out in the Terms of Use.
10. Complaints Regarding Services
10.1. A User may submit a complaint regarding the Services or disruptions related to the functioning
of the Website:
a) via e-mail to info@rafa-imp.com;
b) in writing to the registered office address of the Provider.
10.2. A complaint should include: identification of the User via the contact details provided (e.g., e-
mail address), a description of the problem forming the basis of the complaint, and the User’s
request.
10.3. If the complaint is incomplete, the Provider will ask the User to supplement it. If the deficiencies
are not remedied following the request, the complaint will be left unprocessed.
10.4. A response to the complaint will be provided within 14 days.
11. Final Provisions
11.1. These Terms of Use are governed by Polish law. All disputes shall be resolved by the court
having jurisdiction over the Provider’s registered office.
11.2. If any provision is invalid, the remaining provisions shall remain in force.
11.3. The Provider reserves that use of the Services may involve risks. Specific risks associated with
the use of electronic services are described in Annex No. 1 to the Terms of Use.
11.4. The Provider may from time to time carry out technical breaks intended in particular for work
related to the operation of the Website (e.g., maintenance, system updates or the introduction of
additional safeguards). Such breaks may result in temporary unavailability of the Website or
certain Services.
11.5. The Terms of Use enter into force on November 17, 2025.
Annex No. 1:
Information on specific risks associated with the use of electronic services within the Website
Fulfilling the obligation under Article 6(1) of the Act of 18 July 2002 on the provision of services by
electronic means, the Provider informs about specific risks associated with the Users’ use of electronic
services. The basic risks potentially associated with the use of the Services may include:
1. malicious software;
2. applications having harmful, criminal or malicious effects on the ICT system (e.g., viruses, worms,
Trojans);
3. spyware;
4. phishing (fraudulently obtaining confidential personal information by impersonating a trustworthy
person or institution);
5. hacking into the User’s ICT system.
To avoid the above risks, Users should equip their Internet-connected device with, among other things,
an up-to-date antivirus program and a firewall.
Users should equip their e-mail with a program that detects viruses in emails and verify downloaded
data before opening it using an antivirus program.